Super8 客服小幫手

Super 8 is the next-generation social customer relationship management platform: integrating cross-platform customer service messages, chat bots, customer source tracking, and focus data analysis, allowing you to easily grasp the effective customer list of the community.

Now you can use the Mobile App to efficiently reply to instant messages and manage customers anytime, anywhere.

One-to-one customer service chat function
Through the Super 8 message center, you can reply to customer service private messages from your Facebook fan page or LINE official account at the same time. You can enter text, emoticons, send pictures, videos, and files in the conversation.

Dialogue search and customer search
You can quickly find relevant customer information through message keywords or customer name keyword searches.

Message assignment function, perfect collaboration of organization members
Distribute the message to a designated member of the organization, and the system will automatically notify the member, so that each customer service issue can be effectively classified and managed.

Create the most complete customer profile
Are you still building a customer list one by one? Super 8 helps you quickly collect customer information during the conversation and automatically organize it.

Custom label to classify different customers
Mark customers through custom labels, and focus on pushing the most appropriate messages. Marketing is no longer chaotic.

Please register for the Super 8 platform on the website first
https://console.no8.io/signup

For related product information, please refer to
https://www.no8.io/features